Help

Short guides for getting set up and for when something doesn't work.

Install DextraDesk and add your PC
Download, install, pair the PC with your account, and remove it again.
My PC shows "Offline" or "Asleep"
Why a PC can't be reached, and how to keep it reachable.
Use your PC from a phone or tablet
Touch modes, zoom, typing, and full screen on iPhone and Android.
Copy and paste, and files
Text and pictures both ways, and sending files to and from the PC.
Slow or strict networks
What speed you need, the relay, and what to try when the picture stutters.
Game controllers
Play PC games with an Xbox, PlayStation or other controller.
Report a problem
Tell us what went wrong, and what a report contains.